WORKPerfect

The HealthSouth WORKperfect Acute Work Injury Case Management program meets the needs of the employers and their employees by coordinating medical care for an injured employee on a timely basis. Medical and indemnity costs are reduced through improved communication with specialty medical providers and the management of return to work issues by a Nurse Case Manager.

Staffing - Nurse Case Manager

• Provides coordination of medical care for injured employees at onset of injury while monitoring return to work issues
• Act as a liaison among employer, employee, physician, and insurance representative in communicating status of employee's care
• Provides education to employee on medical condition and addresses any areas of concern
• Provides education to employer on medical condition in relation to return to work

Implementation Process

• Representative from employer contacts Nurse Case Manager at the onset of an employee injury
• Demographic, injury, and insurance information is noted on a WORKperfect Case Information Sheet
• An appointment is scheduled and the Case Information Sheet is forwarded to a Physician Specialist from the WORKperfect Medical Provider Panel and Employer's Provider Panel
• Nurse Case Manager contacts employee with introductions, explaining role of intermediary, and gives employee appointment time
• All referrals for diagnostics, therapy, or specialists will be coordinated through Nurse Case Manager once approval is received by employer/insurance carrier
• Cases will be monitored for approximately 90 days with recommendation made for a rehab nurse involvement if surgery is recommended or lost time is extensive

Benefits

• Timely, quality care with physician specialists
• Monitors progress of patient, including treatment in Physical Therapy
• Reduced lost time
• Controlled medical costs
• Consistent communication among all parties involved
• Prevents long-term, chronic cases
• Relieves responsibility of employer contact of solely managing workers' injuries
• Quick, safe return for employees to full-duty job

Charges

• Complimentary case management services are offered to employers and insurance carriers
• Rehabilitation services are provided through HealthSouth inpatient/outpatient locations if ordered by a treating physician